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Online application for admission, obtaining certificates and scholarships on the website of the Education Office

Thanks to the expanded electronic platform of the Education Office, the administration of applications has become easier, faster and less time-consuming. As a result of the project, which was entirely funded by the European Union under the Public Administration and Public Services Development Operational Programme, it is now possible to complete education-related tasks from home at any time, without the need for paper submissions. The objectives of the project, entitled “Improvement of the Education Register”,

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A more flexible system in central administration

The central administrative system has been enriched with impressive and practical features. Developments implemented by the National Infocommunications Service Provider Ltd. (NISZ) introduce new possibilities for electronic administration, such as remote witnessing or telecommuting in judicial proceedings. In the 2014-2020 programming period of the European Union, a project financed by the Administrative and Public Service Development Operational Program established nearly three hundred video conferencing endpoints effectively supporting administrative processes. Nowadays, participants in official procedures don’t

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E-ügyintézés has become simpler and more transparent in public administration

In recent years, administrative procedures in Hungary have become simpler and more transparent through the application and development of the SZEÜSZ. Thanks to the development carried out during the 2014-2020 European Union programming period, the range of available electronic services has expanded and become more transparent. The Hungarian government has been working for years to support administrative procedures with modern digital solutions. As part of this process, the SZEÜSZ system was created to modernize and

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The competency development of 23,000 office clerks has been implemented

On a national level, this project, which was funded by the Public Administration and Public Service Development Operational Program, has improved the quality of administration and increased the satisfaction of both employees and clients in the public administration. The project focused on enhancing the human resources of territorial state administration bodies. Through collaboration between the Prime Minister’s Office, the Veszprém County Government Office, and the Lechner Knowledge Center Nonprofit Ltd., the competency development of clerks

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Artificial intelligence helps in public administration and administration

At more than four hundred locations throughout the country Artificial Intelligence Assistant (MIA) Points are available, and on their touch-screen devices, we can easily and quickly handle various types of cases electronically, without administrative intervention or queuing. With the support of the Széchenyi 2020’s Public Service and Public Administration Development Operational Programme, a hybrid platform, which also unique on European level, was created, forming a bridge between personal and electronic administrative spaces. In the recent

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E-bejelentő service now has over one hundred thousand users

Thanks to the service known as “e-bejelentő” (e-reporting), it is now possible to handle utility transfers or notify changes in personal data to utility providers in one place.  The investment, supported by the Public Administration and Public Service Development Operational Programme (PAPSDOP), focused on reducing administrative burdens, saving time and money for customers. In Hungary, an average of 5.2 million official data changes occur annually, of which about four million require notification of personal data

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How the ePincekönyv (eWine Register) contributes to the competitiveness of the wine sector

The new Hungarian wine regulation makes life easier for wine sector operators by simplifying administrative procedures and introducing the ePincekönyv. The Hungarian wine sector provides a livelihood for tens of thousands of producers and companies on more than 65 thousand hectares.  Until now, land registers and procedures have been primarily paper-based. Reducing and simplifying the administrative burden and making it electronic was key to the efficient functioning of the sector. The Ministry of Agriculture’s ePincekönyv

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Tracking from dispatch to delivery

Due to an EU-funded development, the Hungarian Post was improved with a modern tracking function allowing customers to track the current location of their parcels and letters. Hungarian Post has modernised its classic letter mail services, improving customer convenience and providing new opportunities for senders and recipients using electronic channels. The modernisation of the postal service not only meant a complete reorganisation and renewal of the registration processes and the extension of electronic administration, but

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The electronic payment system implemented from EU support revolutionised administration.

As a result of a project that was granted EU support a new, efficient electronic payment system was implemented. This development brought revolutionary changes in administration. From now on customers may also initiate administrative matters electronically and may also fulfil their payment obligations using a bank card. In addition, the Educational Payment Portal makes it possible to request a European Youth Card (EYCA) and fee payment online, significantly decreasing the lead time. This project not

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Digital renewal in the administration of the Hortobágy National Park

The directorate of the Hortobágy National Park has introduced digital administrative services in order to simplify administration and make it understandable to the public. The objective of this project, implemented with European Union funding, was to reduce administrative burdens and make customer-friendly services available. Thanks to the new system, three e-forms have been developed that make it possible for administrators to identify customers and automatically process documents. This digital renewal has improved customer experience, increased

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