The primary goal of the Digital Consumer Protection project was to enhance consumer awareness among the population, promote law-abiding behavior among businesses, and reduce administrative burdens in the field of consumer protection. This was achieved by improving resource efficiency and easing the workload for customers. Through EU-funded development, a specialized system was established, allowing the consumer protection authority to handle the entire procedure online—from submitting a complaint to issuing a decision. As a result, modern

With the involvement of EU funding, a development has been implemented that allows school enrollment to be conveniently managed through an electronic platform starting from the 2019/2020 academic year. Parents no longer need to appear in person at the school for enrollment, and many other administrative and academic tasks can also be handled online. The project, titled “Standardization and Digitalization of Public Education Administration” (in Hungarian: KAFFEE), aimed to introduce nationwide, integrated electronic systems for

A major EU co-financed development has not only introduced new water management authority procedures but also reorganized and digitalized existing administrative processes. As a result, case management in this area is now conducted electronically. The quality and quantity of available water resources are crucial to a country’s economy and significantly impact daily life. Accurate monitoring of Hungary’s water reserves and consumption is therefore essential, as both agricultural and residential water use influence water availability and

The Konzinfo Utazom (in English: Publicinfo Travel) mobile application assists in preparing for foreign travel, providing up-to-date information about destinations, the contact details of Hungarian diplomatic missions, and sending notifications in case of emergencies. In addition to the app, two new online platforms, Konzinfo Appointment and the Consular Assistant, help manage official matters for those staying abroad. The number of Hungarian citizens traveling abroad increases year by year. The information platforms operated by the Ministry

A development project co-financed by the European Union has enabled the National Archives of Hungary to establish an electronic service package. This new system allows citizens and administrative bodies to obtain the necessary certificates for official procedures in a simple, fast, and efficient manner. Archives are primarily known for their cultural activities, and like other public collections, the National Archives of Hungary has traditionally been active in this field. However, the institution also has another

From the perspective of the efficient operation of the public finances, transparency is a key factor. The aim of the project, implemented by the Hungarian State Treasury with EU support, was to improve transparency, revolutionizing the management of public finances with modern technology, simplifying processes, and ensuring the traceability of public funds. With the help of the new IT system, public decision-makers can access the necessary data more quickly and accurately, thereby supporting targeted planning

State and municipal electronic information systems and registries previously operated in a fragmented manner on various quality infrastructures. In the fragmented system, the introduction of security and protective measures was also cumbersome. Thanks to the developments implemented with European Union support, these systems have been modernised, allowing them to perform their tasks more effectively and cost-efficiently. The project, implemented with EU support under the Public Administration and Public Service Development Operational Programme (KÖFOP), aimed to

Recently, several technical developments have made official administration simpler. The Client Gateway system and the continuously expanding range of services attached to it have all contributed to the rise of digital administration. The Hungarian State Treasury could not be left out of this process either. Thanks to European Union support, as part of the large-scale project, the Hungarian State Treasury developed a new integrated administrative interface, allowing us to handle our official matters faster and

The introduction and development of the municipal ASP system is not only a technological innovation, but also significantly improves the efficiency and accessibility of public services in Hungary. As a result of the project, e-government has become accessible quickly and conveniently for both municipal employees and citizens, thereby contributing to the reduction of administrative burden and the modernization of public services. The digitalisation of the municipal sector in Hungary under the Public Administration and Civil

The project of the Hungarian National Authority for Data Protection and Freedom of Information (NAIH), which was implemented within the framework of the Public Administration and Public Service Development Operational Program (KÖFOP), aimed to explore the situation of freedom of information in Hungary. The objective of this gap-filling research was to map out on a comprehensive and scientific way the state of freedom of information as a fundamental constitutional right in Hungary. In addition to

Within the framework of the Lechner Knowledge Center’s project supported by the Public Administration and Public Service Development Operational Program, electronic support of construction matters has been provided.  Eleven different online professional systems have been set up to help both the public and the professionals’ work. The competitiveness of a country is also fundamentally determined by the quality of administrative and public services related to construction, in which Hungary had many development tasks. The flow

The Ministry of Interior’s project to strengthen the public sector’s labour supply has trained more than 4,000 civil service staff, moreover the services of the already widely known ”Közigállás” Public Service Job Portal has been also renewed and expanded. The Public Services and Public Administration Development Operational Programme defined the development of a more customer-oriented, service-oriented state role in order to ensure the proper functioning of public administration and public services and thus to increase